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E-Mail/EDI Products
For Insurance
Companies - BrokerEDI Gateway
For Zycomp Systems
Limited Power Broker Users
- BrokerEDI/PC E-Mail/EDI Engine (Version 6.4g)
(As for Power Broker
Version 4.0 software you will have until December 31, 2010, to move to the
Version 7.x)
- BrokerEDI/PC
E-Mail/EDI Engine .NET (Version 7.7e)
(Users who upgrade to
Power Broker v4.0 should also install this new Version 7.x )
Are
you having problems connecting to CSIOnet?
Download and print a document outlining the steps to check your Internet
connection to BCE Emergis.
For Windows 2000/XP click Checking Your CSIOnet Connection.pdf
Click Steps to create a Windows XP VPN Networking Entry to download a document to give the three TCP/IP ports the firewall must have
open.
Click Learn Why NAT Can Cause VPN Connection Problems
to download the document.
For dial-up
connections to CSIOnet, it is recommended that the phonebook entry to dial
CSIOnet should have “Idle time before hanging up” be set to at
least 10 minutes.
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