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E-Mail/EDI Products
 For Insurance Companies - BrokerEDI Gateway

 
For Zycomp Systems Limited Power Broker Users
  
 - BrokerEDI/PC E-Mail/EDI Engine (Version 6.4g)
      
(As for Power Broker Version 4.0 software you will have until December 31, 2010, to move to the Version 7.x)
     -
BrokerEDI/PC E-Mail/EDI Engine .NET (Version 7.7e)
     
(Users who upgrade to Power Broker v4.0 should also install this new Version 7.x )

Are you having problems connecting to CSIOnet?
Download and print a document outlining the steps to check your Internet connection to BCE Emergis.
For Windows 2000/XP click 
Checking Your CSIOnet Connection.pdf

 Click Steps to create a Windows XP VPN Networking Entry to download a document to give the three TCP/IP ports the firewall must have open.

 Click Learn Why NAT Can Cause VPN Connection Problems to download the document.

 For dial-up connections to CSIOnet, it is recommended that the phonebook entry to dial CSIOnet should have “Idle time before hanging up” be set to at least 10 minutes.

 

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