Version 9 is the new completely Web Services enabled BrokerEDI/PC E-Mail/EDI Engine. A fast web services connection to CSIOnet has replaced the Juniper Networks Network Connect 7.1.0 SSLVPN connection to CSIOnet.
The new Version 9.8 supports the CSIO My Proof of Insurance eDelivery solution which enables members to send digital policy documents for personal and commercial lines, including proof of auto insurance (eSlips) to consumers over email.
Note: The Engine now requires at least .NET Framework 4.6.2 or greater
installed. If the user’s PC is a Windows
10, the .NET Framework is 4.6.2 or greater is already installed. Do not install
a 4.7 or greater on a Windows 2016 server, only install .NET Framework 4.6.2.
Please see https://support.microsoft.com/en-us/help/4015088/known-issues-in-the-net-framework-4-7
Installing an Update
This update is required, if you have The Commonwell as an insurance company and/or by June 5, 2019, the date by which CSIO will no longer support connections using Transport Layer Security (TLS) version 1.0 or 1.1.
1) The update “EngineUpdate (June 4, 2019).exe” only updates release 9.8m and 9.8n, if you are on an older release please install the full update - updateEngine98n.exe given below.
To install update “EngineUpdate (June 4, 2019).exe”, go to the user’s PC that runs the daily download communication, download EngineUpdate (June 4, 2019).exe and save it in the \EMAIL folder, explore to the \EMAIL folder find and run “EngineUpdate (June 4, 2019).exe”
2) Full update is 9.8n (June 4, 2019).
Download updateEngine98n.exe saving it in your \Downloads folder and then move it from your \Downloads folder to the Power Broker mapped drive where the folder \BRO resides. This update only updates the new Version 9 CSIOnet Web Services enabled BrokerEDI/PC E-Mail-EDI Engine .NET”. Download and print out Steps to Update from Version 9.x to a newer Version.pdf
To upgrade from the old Juniper SSL VPN SMTP/POP Version 8 BrokerEDI/PC E-Mail-EDI Engine .NET” to the new Version 9 CSIOnet Web Services, rename the present \EMAIL folder to e.g. \EMAIL_OLD and do a new install, as instructed below.
Installing a New Installation
1) Go to the user’s PC in the office that will be running the daily download communications.
(June 4, 2019) saving it in the \Downloads folder.
2) Download and print out Fast Install Steps.pdf and follow the steps for a new installation. You will need your CSIOnet ids from CSIO. Contact the CSIO Help Desk at firstname.lastname@example.org, Phone: (416) 360-1773 , Toll free: (800) 463-2746. You will also need a product serial number to install the BrokerEDI/PC E-Mail/EDI Engine, please contact Zycomp System Systems Limited sales at 1-877-774-9444.
eDocs Company Code Table Update (June 6, 2019)
Download updateEDocsCoCodeTable.exe and save it in the \EMAIL folder. Explore to the \EMAIL folder and find updateEDocsCoCodeTable.exe and double-click it to run the update. July 30, 2018 update added Usborne and Hibbert Mutual and North Blenheim Mutual. August 30, 2018 update added Promutuel Assurance entries, Sept 18,2018 update adds Middlesex Mutual Insurance with a company code of “MCG” and machine address of “IBM519MIDD65”. October 3,2018 update adds Traditional Mutual with a company code of “TMIC” and machine address of “IBM519TRADW6”. ”. April 17, 2019 update, updates Insurance Company of PEI’s machine address to IBM438ICPEXA., May 26, 2019 update adds United General Insurance Corporation with the CSIO Machine address of “IBM506UNITQL” and Company Code of “KEY”. June 6, 2019 update adds CAA Insurance Company with the CSIO Machine address of “IBM905CAAI71” and Company Code of “CAA”
CSIO Machine Address Mapping Table Update (November 10, 2017)
Download updateCSIOMachineAddressTable.exe and save it in the \EMAIL folder. Explore to the \EMAIL folder and find updateCSIOMachineAddressTable.exe and double-click it to run the update.
eDelivery Update (February 23, 2019) – fixes the language displayed on the eSlip E-Mail.
Download Update_eDelivery.exe and save it in the \EMAIL folder. Explore to the \EMAIL folder and find “Update_eDelivery.exe” and double-click it to install the update.
My Proof of Insurance eDelivery Solution.
Update “9.8m” Version 9.8m is a must update as CSIO will be
disabling vulnerable TLS ciphers on Web Services.
Update “9.8c” Version 9.8c is a must update that increases the timeout value waiting for CSIOnet to respond. Due to increased traffic at times, CSIOnet seems to slow down retrieving messages from its database.
Update “9.7” Version 9.7 has two major enhancements,
the previous release had a limit of reading only 500 messages in a mailbox, now
it is unlimited. The other major
enhancement is support for CSIO’s My Proof of Insurance eDelivery
Update “9.6a” Version 9.6a is the same as 9.5f but with newer instructions for installing the open-source 7-ZIP file archiver program, please see ”HD0015 A Zipped Backup of Your Communications Session Download.pdf”
Update “9.5f” If CSIOnet errors out because it cannot handle a corrupt message, MASTERCOM now captures the “ HTTP/1.1 500 Internal Server Error” message and instructs the broker to contact the CSIO Help Desk to remove the corrupt message.
Update “9.5e” If you have Economical as a carrier you need to install this update to alert you of invalid characters in document filenames. You then need to contact Economical to resend the document.
Update “9.5d” This updates the “Settings – CSIOnet” dialog with the hint to include “@broker.edi.csio.com” as part of the CSIOnet ID.
Update “9.5c” This update addresses problems when an XML special character such as & is used in an attachment file name.
Update “9.5b” The mailbox was not read if the Region
was not (Canada). The update now ignores the system’s “Region and Language”
setting for the date.
Update “9.5a” gives the user the option to have a zipped backup of every download communications session. To enable this option explore to the\EMAIL folder and find and run 7z1604-x64.exe to install the 7z zipped software in the default “C:\Program Files\7-Zip” folder. To disable this option explore to the “C:\Program Files\ 7-Zip” and run Uninstall.exe Note: With zipped backup you can restore Power Broker from a backup and rebuilt the database day by day from the zipped backup files. Also, if you are encountering problems processing a download you can send the zipped download to Power Broker Support to duplicate the problem.
Update “9.5” was required to avoid a lost download file if the Internet connection failed while receiving a policy or eDocs download file.
Version 9.0 Changes
The connection to CSIOnet
is now instantaneous, no waiting for the Juniper software to “dial-up” the
SSLVPN connection and no need to install additional software. The connection is
a now a web services HTTPS secure connection.
2) The “2 - Settings – Main” now has the added options to “Read & Leave Download in Mailbox” and “Clear Out Mailbox. Please see below.
You now have the options to restore a Policy
download (“3- Restore a Policy Download”)
or eDocs download (“4-Restore an eDocs
Policy Download”) from a communications session zipped archive file.
4) Selecting the “6 - CSIO Company Code Mapping” program item, the eDocs Company Code– Machine Address mapping file (CoCodesMachAddr.csv) is now a user editable file where new company codes can be added.