BrokerEDI/PC E-Mail/EDI Engine Support Back Home

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Frequently Asked Questions

Q0001- How do I create a Power Broker e-mail message?

Answer: - Click link MESSAGE.DOC and print out the steps to create an e-mail message.

Q0002- How do I add an insurance company recipient to Power Broker's E-Mail Recipient Table?

Answer: - Click link ADDRECI.DOC and print out the steps to add an e-mail recipient.

Q0003- Where do I get a MASTERCOM Owner Registration Sheet to register my software for technical support and software updates?

Answer: - You should have received an Owner Registration Sheet as part of the BrokerEDI/PC E-Mail/EDI Engine package. However, if it is missing, print out a new one by clicking Owner Registration Sheet and mail or fax it to MASTERCOM Consulting Ltd.

Q0004- How do I obtain an application to get on CSIOnet?

Answer: Call the Centre for Study of Insurance Operations (CSIO) Phone: 1-416-360-1773 or toll free at 1-800-463-2746

Q0005- How do I contact CSIO for help?

Answer: CSIOnet Help Desk Phone: 1-416-360-1773 or toll free at 1-800-463-2746 Email: helpdesk@csio.com

Q0006- What insurance companies are CSIOnet Companies?

Answer: Click link http://www.csio.com/ to go to the CSIO–CEPA web site.