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BrokerEDI/PC E-Mail/EDI Engine .NET Support
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Version 9 is the new completely Web Services enabled BrokerEDI/PC E-Mail/EDI Engine.

 

A fast web services connection to CSIOnet has replaced the Juniper Networks Network Connect 7.1.0 SSLVPN connection to CSIOnet.

The new Version 9 also supports the new MASTERCOM Power Broker web services real-time upload of AUTO and Habitational new business.  Call your insurance companies to request the support for this new capability. You will discover that uploading will be easier and faster and can be more complete than BROVADA eliminating double-entry and the errors that go along with it.

 

Installing an Update

 

1) Go to the user’s PC that runs the daily download communications.

The latest update is 9.6a, download  updateEngine96a.exe  saving it in your \Downloads folder.

 

The updateEngine96a.exe can be used in two ways:

1)     To upgrade your old Juniper SSL VPN SMTP/POP Version 8 BrokerEDI/PC E-Mail-EDI Engine .NET”  to the new Version 9 CSIOnet Web Services enabled BrokerEDI/PC E-Mail-EDI Engine .NET”.  Download and print out Steps to Upgrade from Version 8.x to Version 9.pdf and HD0008 Removing the Program Group on a Windows Server 2012.pdf

2)     To update the new Version 9 CSIOnet Web Services enabled BrokerEDI/PC E-Mail-EDI Engine .NET” to a  newer release. ”.  Download and print out Steps to Update from Version 9.x to a newer Version.pdf

 

Installing a New Installation

1) Go to the user’s PC in the office that will be running the daily download communications.

3)     Download  setup.exe  saving it in the \Downloads folder.

4)     Download and print out  Fast Install Steps.pdf and follow the steps for a new installation. You will need your CSIOnet ids from CSIO. Contact the CSIO Help Desk at helpdesk@csio.com, Phone: (416) 360-1773 , Toll free: (800) 463-2746. You will also need a product serial number to install the BrokerEDI/PC E-Mail/EDI Engine, please contact Zycomp System Systems Limited sales at 1-877-774-9444.

 

 

eDocs Company Code Table Update (December 2, 2017)

Download updateEDocsCoCodeTable.exe  and save it in the \EMAIL folder. Explore to the \EMAIL folder and find updateEDocsCoCodeTable.exe and double-click it to run the update. This update adds Brant Mutual.

 

CSIO Machine Address Mapping Table Update (November 10, 2017)

Download updateCSIOMachineAddressTable.exe and save it in the \EMAIL folder. Explore to the \EMAIL folder and find updateCSIOMachineAddressTable.exe and double-click it to run the update.

 

 

Help Documents

 

HD0001 BrokerEDI PC E-Mail EDI Engine-Power Broker Interface.pdf


HD0002 'There was a CSIOnet Web Services Signin Failure'.pdf

HD0003 'An Error Cannot Be Emailed To You'.pdf

 

HD0004 Settings for Office 365, Google Gmail & Bell Sympatico.pdf

 

HD0005 Settings – Outgoing Mail Server (SMTP).pdf

 

HD0006 Settings for Microsoft Exchange Server.pdf

 

HD0007 How do I get a listing of files sent-rec'd on a specific day.pdf

 

HD0008 Removing the Program Group on a Windows Server 2012.pdf

 

HD0009 Email MASTERCOM an Insurance Company's Download File.pdf

 

HD0010 Checking the BrokerEDIPC E-MailEDI Engine Installation.pdf

 

HD0011 Wrong Settings  in “Settings – Outgoing Mail Server”.pdf

 

HD0012 Sending a System Run Log to MASTERCOM.pdf

 

HD0013 Cannot Build Upload Electronic Mail File.pdf

 

HD0014 demimeAttachments() – Error  5644.pdf

 

HD0015 A Zipped Backup of Your Communications Session Download.pdf

 

HD0016 - Antivirus Scan Of Files Must Be Turned Off.pdf

 

 

Update History

 

Update “9.6a” Version 9.6a is the same as 9.5f but with newer instructions for installing  the open-source 7-ZIP file archiver program, please see ”HD0015 A Zipped Backup of Your Communications Session Download.pdf”

 

Update “9.5f” If CSIOnet errors out because it cannot  handle a corrupt message, MASTERCOM now captures the “ HTTP/1.1 500 Internal Server Error” message and instructs the broker to contact the CSIO Help Desk to remove the corrupt message.

 

Update “9.5e” If you have Economical as a carrier you need to install this update to alert you of invalid characters in document filenames. You then need to contact Economical to resend the document.

 

Update “9.5d” This updates the “Settings – CSIOnet” dialog with the hint to include “@broker.edi.csio.com” as part of the CSIOnet ID.

 

Update “9.5c” This update addresses problems when an XML special character such as & is used in an attachment file name.

 

Update “9.5b” The mailbox was not read if the Region was not (Canada). The update now ignores the system’s “Region and Language” setting for the date.

Update “9.5a” gives the user the option to have a zipped backup of every download communications session.  To enable this option explore to the\EMAIL folder and find and run 7z1604-x64.exe to install the 7z zipped software in the default “C:\Program Files\7-Zip” folder. To disable this option explore to the “C:\Program Files\ 7-Zip” and run Uninstall.exe Note: With zipped backup you can restore Power Broker from a backup and rebuilt the database day by day from the zipped backup files. Also, if you are encountering problems processing a download you can send the zipped download to Power Broker Support to duplicate the problem.

 

Update “9.5” was required to avoid a lost download file if the Internet connection failed while receiving a policy or eDocs download file.

 

Version 9.0 Changes

 

1)     The connection to CSIOnet is now instantaneous, no waiting for the Juniper software to “dial-up” the SSLVPN connection and no need to install additional software. The connection is a now a web services HTTPS secure connection.

2)     The “2 - Settings – Main” now has the added options to “Read & Leave Download in Mailbox” and “Clear Out Mailbox.  Please see below. 

 

3)     You now have the options to restore a Policy download (“3- Restore a Policy Download”) or eDocs download (“4-Restore an eDocs Policy Download”) from a communications session zipped archive file.

4)     Selecting the “6 - CSIO Company Code Mapping” program item, the eDocs Company Code– Machine Address mapping file (CoCodesMachAddr.csv) is now a user editable file where new company codes can be added.